This is a demo store. The policy below is a template written for the demo; replace it with your own before you sell.
Made-to-order products
Every product is printed to your design, so we cannot take it back for a change of mind. We can reprint or refund when something is our fault.
What we fix
- The print does not match the approved proof (colour, position, cut line).
- The labels or stickers arrive damaged, or the wrong size, material or quantity.
- The adhesive fails on a surface it is meant for.
How to ask
Within 30 days of delivery, write to hello@example.com with the order number and a photo of the problem. We reply within 1 business day with a reprint or a refund of the item price.
What we cannot fix
Spelling mistakes or low-resolution artwork that you approved, small colour differences between a screen and the print, and adhesive failure on powdery, oily or textured surfaces.
Refunds
Approved refunds go back to the original payment method within 5 to 10 business days. In this demo no real payment is taken, so there is nothing to refund.