{"id":3827,"date":"2026-10-06T03:47:28","date_gmt":"2026-10-06T03:47:28","guid":{"rendered":"https:\/\/demo.cmsmart.net\/stores\/printstores-parallax\/faq\/"},"modified":"2026-10-06T05:18:26","modified_gmt":"2026-10-06T05:18:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/demo.cmsmart.net\/stores\/printstores-parallax\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Frequently asked questions<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Which file formats can I upload?<\/summary>\n<p class=\"wp-block-paragraph\">We accept print-ready PDF (preferred), JPG, PNG, AI and EPS files. For sharp results use at least 300 dpi and add 3 mm (0.125 in) of bleed. The online designer warns you when an image is too small.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How long does production and delivery take?<\/summary>\n<p class=\"wp-block-paragraph\">Most orders go to press within 2 business days; thick and specialty cards take 3 to 4. Standard shipping then takes 3 to 5 business days, express shipping 1 to 2. You see the exact dates at checkout.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I see a proof before my order is printed?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. The online designer shows a live preview, and for uploaded files our team checks the artwork and emails a digital proof. Nothing is printed until you approve it.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What if my order arrives damaged or the colours look wrong?<\/summary>\n<p class=\"wp-block-paragraph\">Contact us within 30 days with a photo and we will reprint or refund it. See our Shipping and Returns page for details.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Which paper stocks and finishes do you offer?<\/summary>\n<p class=\"wp-block-paragraph\">Matte, gloss, silk and soft-touch laminate on 14 to 32 pt stock, plus uncoated cotton blends and coloured edges. Each product page lists the stock it is printed on.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3827","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - PrintShop<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - PrintShop\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/demo.cmsmart.net\/stores\/printstores-parallax\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"PrintShop\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-06T05:18:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/demo.cmsmart.net\\\/stores\\\/printstores-parallax\\\/faq\\\/\",\"url\":\"https:\\\/\\\/demo.cmsmart.net\\\/stores\\\/printstores-parallax\\\/faq\\\/\",\"name\":\"FAQ - 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