{"id":5675,"date":"2026-10-23T17:41:21","date_gmt":"2026-10-23T22:41:21","guid":{"rendered":"https:\/\/demo.cmsmart.net\/stores\/cmsmart-bike-builder-store\/index.php\/warranty\/"},"modified":"2026-10-23T17:41:21","modified_gmt":"2026-10-23T22:41:21","slug":"warranty","status":"publish","type":"page","link":"https:\/\/demo.cmsmart.net\/stores\/cmsmart-bike-builder-store\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"\n<p class=\"is-style-lead wp-block-paragraph\">Statutory consumer rights are not affected by this warranty.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is covered<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Part<\/th><th>Period<\/th><th>Covers<\/th><\/tr><\/thead><tbody><tr><td>Frame (aluminium, steel)<\/td><td>Lifetime of the first owner<\/td><td>cracks and broken welds from manufacturing defects<\/td><\/tr><tr><td>Frame (carbon) and fork<\/td><td>5 years<\/td><td>manufacturing defects in the layup or bonding<\/td><\/tr><tr><td>Paint, decals and clear coat<\/td><td>2 years<\/td><td>peeling, bubbling or fading that is not caused by damage<\/td><\/tr><tr><td>Parts fitted by us (wheels, drivetrain, brakes, cockpit)<\/td><td>2 years<\/td><td>defects in material and assembly<\/td><\/tr><tr><td>E-bike motor and battery<\/td><td>2 years, battery 500 full charge cycles<\/td><td>failure under normal use<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">What is not covered<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wear parts: tyres, tubes, chain, cassette, brake pads, bar tape, grips.<\/li>\n\n\n\n<li>Crashes, misuse, racing damage, and damage from assembly or repairs by someone else.<\/li>\n\n\n\n<li>Scratches and chips from normal use, and decals scrubbed with abrasive cleaners.<\/li>\n\n\n\n<li>A size that does not suit you when it matches the size guide for your height.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to make a claim<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Write to <a href=\"mailto:hello@example.com\">hello@example.com<\/a> with your order number, photos of the problem and of the frame number under the bottom bracket.<\/li>\n\n\n\n<li>We reply within one working day and tell you whether a local shop can fix it or the bike comes back to the workshop.<\/li>\n\n\n\n<li>Approved claims are repaired or replaced at no cost, including shipping.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Crash replacement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you crash and the frame is damaged, we replace it at 40 percent off the frame price for the first owner, in the same colour, within three years of purchase.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lifetime frame warranty for the first owner, two years on paint and parts.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5675","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.cmsmart.net\/stores\/cmsmart-bike-builder-store\/wp-json\/wp\/v2\/pages\/5675","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.cmsmart.net\/stores\/cmsmart-bike-builder-store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.cmsmart.net\/stores\/cmsmart-bike-builder-store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.cmsmart.net\/stores\/cmsmart-bike-builder-store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.cmsmart.net\/stores\/cmsmart-bike-builder-store\/wp-json\/wp\/v2\/comments?post=5675"}],"version-history":[{"count":0,"href":"https:\/\/demo.cmsmart.net\/stores\/cmsmart-bike-builder-store\/wp-json\/wp\/v2\/pages\/5675\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.cmsmart.net\/stores\/cmsmart-bike-builder-store\/wp-json\/wp\/v2\/media?parent=5675"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}